Terms of Service

By accessing or using any services provided by Dream Satisfy Digital Agency ("DSDA", "we", "us", or "our"), including our website, applications, products, and professional services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

DSDA provides a range of digital services, including but not limited to:

• Website design and development (business websites, e-commerce, landing pages) • Application development (web applications, mobile apps, SaaS platforms, admin dashboards) • Creative design services (logo design, brand identity, graphic design, video production) • Digital marketing (SEO, Google Ads, social media marketing, email marketing) • Ongoing maintenance, support, and hosting • Digital products and applications operated by DSDA

Proposals & Agreements

All project engagements are governed by a separate proposal or service agreement that outlines scope, deliverables, timeline, and pricing. These Terms of Service apply in addition to any project-specific agreement. In case of conflict, the project-specific agreement prevails.

Project Scope & Changes

Any changes to the agreed scope of work may result in adjustments to the timeline and cost. Change requests must be submitted in writing and will be evaluated before approval.

Client Responsibilities

Clients are responsible for providing timely feedback, necessary content (text, images, credentials), and approvals. Delays in providing required materials may affect project timelines.

Products Developed by DSDA

DSDA develops and operates its own digital products, including mobile applications, web platforms, and SaaS solutions. Use of these products is subject to these Terms and any additional terms specific to each product.

User Accounts

Some of our applications require account creation. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

Acceptable Use

When using our applications and products, you agree not to: • Use the service for any unlawful purpose • Attempt to gain unauthorized access to any part of the service • Interfere with or disrupt the service or servers • Upload malicious code or content • Reverse engineer, decompile, or disassemble any part of the software • Use automated systems (bots, scrapers) without prior written consent • Violate the rights of other users

App Store Terms

If our applications are distributed through third-party app stores (Google Play, Apple App Store), you also agree to comply with the applicable app store terms. We are the provider of the application, not the app store, and are solely responsible for its content and functionality.

In-App Purchases & Subscriptions

Some of our applications may offer in-app purchases or subscription plans. All purchases are final unless otherwise required by law. Subscription terms, renewal, and cancellation policies will be clearly stated within the applicable product.

Our Intellectual Property

All content on our website, applications, and marketing materials — including text, graphics, logos, code, designs, and software — is the property of DSDA or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written consent.

Client Deliverables

Upon full payment, clients receive ownership of custom deliverables as specified in the project agreement. DSDA retains the right to use project work in our portfolio and marketing materials unless otherwise agreed in writing.

Open-Source & Third-Party Components

Our projects may incorporate open-source software or third-party libraries. These components remain subject to their respective licenses. We will disclose any such components upon request.

• Payment terms are outlined in the project proposal or service agreement • Unless otherwise agreed, a deposit is required before work commences • Outstanding invoices are due within the period specified in the invoice • Late payments may incur additional charges and may result in work being paused • All fees are quoted in Indian Rupees (INR) unless otherwise stated

DSDA strives to deliver high-quality work. However, our services and products are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that: • Our services or products will be uninterrupted or error-free • Any defects will be corrected within a specific timeframe • Our website or applications will be free of viruses or harmful components • The results of using our services will meet your specific expectations

Post-Launch Support

Bug fixes and technical support after project delivery are provided as outlined in the project agreement. Extended maintenance and support packages are available separately.

To the maximum extent permitted by law, DSDA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of our services or products.

Our total liability for any claim arising from our services shall not exceed the total amount paid by you to DSDA for the specific service giving rise to the claim.

Service Engagements

Either party may terminate a service engagement as outlined in the project agreement. Upon termination, the client is responsible for payment of all work completed up to the termination date.

Product Access

We may suspend or terminate your access to our applications and products if you violate these Terms, engage in fraudulent activity, or fail to pay applicable fees. Upon termination, your right to use the product ceases immediately.

Data After Termination

Upon termination of product access, we may retain your data for a reasonable period to comply with legal obligations. You may request export of your data before termination takes effect.

You agree to indemnify and hold harmless DSDA, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page. For material changes affecting active project engagements or product subscriptions, we will provide reasonable notice. Your continued use of our services after changes constitutes acceptance of the updated Terms.

If you have questions about these Terms of Service, please contact us:

• Email: support@dreamsatisfydigitalagency.in • Phone: +91 6304895330 • Address: Vinayak Nagar, Quthbullapur, Hyderabad - 500055